Terms and Conditions
Blackbirds Fun for Kids Holiday Club 2020
Terms and Conditions
Online bookings and payments
The Blackbirds Online booking system 2020 requires you to create an account for your family. This allows multiple children to be booked at the same time.
Due to current restrictions our numbers are limited and we are unable to offer as much flexibility as previously.
The minimum length of a booking is four hours.
Key Workers will be given priority where possible. This may be via advance access to our booking system. Key Worker status will be verified by the Manager.
Please only book the sessions you require. If your situation changes and you no longer require the space, please let Blackbirds know as soon as possible.
You can add, remove and change your bookings until they are submitted to Blackbirds.
Once submitted to Blackbirds, your request for spaces will be allocated by Blackbirds. You will be informed via email which spaces have been allocated to your children and the cost for these. You may receive these in batches so please check your account regularly. Once you are allocated spaces, payment becomes due.
Our current fees are: £5 per hour (minimum £20). This will be discounted to £4.75 per hour when the daily booking is greater than five hours. (Summer 2020)
Payment should be made promptly, and Blackbirds reserves the right to resell any unpaid for spaces, however this should not be assumed and allocated spaces will be charged to your account. By agreeing to these terms and conditions, you agree to pay Blackbirds for sessions allocated to your account.
Discounted rates are only available when the total due is fully paid in advance.
Our preferred payment method is by Paym mobile payment to 07961 824049 (Blackbirds Fun for Kids Ltd). We also accept bank transfers. Please use your child's name as a reference where possible. We would prefer not to take cash/cheque payments currently.
If you wish to cancel sessions without charge you must give four weeks written notice (text or email accepted).
If Blackbirds is unable to run, we will endeavour to give refunds or session credits (to the value) where possible.
Any collection after the agreed time will incur an additional charge. The latest time for collection of children is 5:45pm. A higher fee will be charged after this time.
Covid-19 Protective measures
Please ensure you and your family are aware of and follow current government guidance. Anyone who has coronavirus (COVID-19) symptoms, must not attend Blackbirds Fun For Kids. This also applies if a member of your household or bubble has symptoms or if they have been advised by NHS Test & Trace as ‘a close contact’ to isolate at home.
Blackbirds have also put in place the following protective measures:
Parents/ carers are requested to drop off and collect children from the car park. Please call 07572006388 to let us know when you arrive so a member of staff can come out to ensure a safe handover.
encouraging staff and children attending to clean their hands more often than usual, including before and after activities and before and after using toilet/washroom facilities
ensuring good respiratory hygiene by promoting the ‘catch it, bin it, kill it’ approach. Tissues, lidded bins and hand washing facilities will be readily available
cleaning frequently touched surfaces more often than usual using standard products, such as detergent or bleach
increased frequency of cleaning of toilets and washrooms
minimising contact and mixing between groups of children by altering the environment to allow for social distancing between children and limiting the number of children attending each day
Cleaning the room and equipment daily
Encouraging outdoor activities
What data do we require and why?
In addtion, Blackbirds uses the above informaiton for the purposes of record keeping, including safguarding and public health monitoring. Personal data will only be shared with appropriate authorities and third parties where it is fair and lawful to do so. Under the current Covid pandemic situation, we may need to give information to government representatives for the NHS Covid Track and Trace process.
Blackbirds Data protection registration number is: Z3449287
Requests for access to Personal data will be processed by the Blackbirds Manager. No fee is applicable. Records will be maintained.
Blackbirds has a duty to report all concerns we may have regarding the safety of children in our care to the relevant authorities.
Please provide a spare change of clothes as appropriate for your child.
If your child is attending between 12 and 1pm please provide them with a packed lunch. Chocolate, nuts and sweets should not be brought into Blackbirds without prior agreement.
Please ensure that you notify Blackbirds in advance if anyone other than those named on the contract will be collecting your child. A password may be set up for collection if necessary. Please follow social distancing and current government guidance.
If your child becomes unwell or has an accident whilst in our care we will need to contact you. Please ensure that we always have up-to-date information regarding your telephone contact numbers in particular.
Please feel free to ask for a copy of our full policies if you would like.
13 July 2020